Privacy Policy

EON Collective (“EON” or “we”) privacy policy governs the process of how we collect, use, store and maintain the personal information of the users who visit www.eoncollective.com. We ensure that this privacy policy is designed in accordance with the Data Privacy Shield Frameworks in the USA. 

How Information Collected and Used? 
By visiting our web portal, all website users are agreed to the practices in this privacy policy. We collect certain personal information of the users who visit our web portal. What we generally gather: 

Email Address – To benefit from website features, we ask users to provide their email address. A registered email id always used to do communicate with our users to improve our web service. We use your email address to operate, maintain, and provide to you the personalized features and functionality of the Website. Accordingly, while you register for a specific service, we collect and store your name, contact details in our logs. 

Cumulative Usage of Data – EON may collect data of all web visitors automatically. Along with the aforementioned information, we also automatically gather and store additional information of users IP address, browser types, domain names, operating system types, access times etc. We only use this information to enhance the service performance and our customer experience. 

Why Cookies? – We use cookies, beacons, tags, and scripts to enhance our user’s online experience. They used to analyze trends, administer the website and live chat widget, manage accounts (sessions) for website visitors / logged in users, and set language preference. Cookies cannot be used to run programs or spread worms to your personal computer exceptionally allocated to you and are can only be read by a web server in the domain that issued the cookie to you. 

The primary intention behind the use of a cookie is to tell the Web server that you’ve returned to a specific webpage. For instance, if you register for services on the EON website, a cookie has the ability to remember and helps us to recall your log information on future visits. It means, your personal data will be recorded and would be retrieved when you logged in to the site in the future. This data is often used to evaluate visitor’s use of the website as well as for compiling statistical reports on website activity for us. Further, using a statistical analytical tool, we track and gather personal email address provided by the web visitors. 

Users may control cookies or alert when are being sent at the individual browser level. If they do so, note that the user can continue surf the website, but they will have limited access to some advanced features/areas of our website. A noteworthy statement is that Cookies will never store user’s sensitive information.

Log Files – When you visit our website using any portable devices, we automatically gather specific details and store them in log files. The details may comprise: 

• IP Address 

• Browser Types (e.g.: Internet Explorer, Firefox or Chrome) 

• Internet Service Provider 

• Operating System Type 

• Website Access Times and Date 

• Referring/exit website addresses 

We do not merge this information to the personal data which the user provides to register for availing specific service information. However, if so-called service problems encountered, EON may utilize an IP address along with some other identification parameters to impose our T&C of Service and/or to defend/troubleshoot the website and users who supposed to be affected with those service issues.

Further, we may retrieve and use the information that is required for our authentication purposes, which will be disclosed to the user at the time of data collection. EON has the rights to use your personal information for the purposes of which it was gathered.

Storage and Disclosure of User Information 
By visiting our Website, you understand that your support requests as well as the activity you do (or you search for), will be saved on our servers for better administrate the website/services. The stored information of the user might be disclosed to other website users as determined by access permissions. Generally, we use local storage objects like HTML5 for the information storage purpose. 

EON adheres to the EU-U.S. Privacy Shield Framework and will share the user’s personal data with third parties only in the ways that are described in that framework. We may share your personal information with third parties in the below listed following cases: 

• We may share your personal data with our trusted partners who help us perform efficient statistical analysis, client technical support operations as well as the data hosting services. All such third parties are authorized by EON and we ensure that they maintain the confidentiality of your personal information and use only to enhance our services. 

• If any offensive action encountered or breaking the T &C of EON, we produce the personally identifiable information and data stored in log files to our authorized third parties to detect and address the issues. 

• EON shares the info to third parties to well respond to a request or any legal process, to prevent fraud, to implement our legal rights or protect against legal claims. In addition, in response to a legal request by public authorities including to meet national security or law enforcement standards, we share your information that is necessary. 

• We also share your data with our existing and upcoming corporate affiliates 

• In the case of any merger and acquisition, EON legally transfers the personal information of all its website users to respective companies. 

• Also, we share information to fulfill our other legal purposes acceptable by applicable data privacy law. 

In accordance with existing international data privacy frameworks, the users have all rights to request: 

• To Access, modify and removal of your personal/sensitive information from the website 

• To Limit the information access and data process 

• Objections to restrict the processing of specific personal details 

• To avoid data sharing to other parties 

Based on the user request, we process and use your information and if it was violated, the user has all rights to withdraw their service agreement at any time using unsubscribe links provided in the webpage or can mail us info@eoncollective.com 

A noteworthy point is that if you withdraw your consent for the processing of your personal information then we may no longer be able to provide you certain services. However, we limit or reject your revoke request, in certain cases, they include: 

• If the privacy law permits us to process user’s data 

• If EON unable to verify web user’s identity information 

• If our processing is not based on your consent 

EON Collective operates the business in accordance with the applicable data protection laws. If the user finds that we are not processing their personal data according to the privacy laws, they can claim on us to the respective Data Protection Regulator. As referred in this privacy policy, the backing of personal data by you will be only for contractual, marketing, or analytical purposes. If we do not have such automatic access to your information, we may not able to commence certain service initiatives for you in the future. 

Information Security 
As aforementioned, EON obeys the rules and regulations of data privacy frameworks which are designed to defend the personal information of online users. We respect data privacy of our website visitors. We ensure the security of the information that we collect automatically. When you enter your personal information such as contact details and email ID’s, we encrypt the process of information transmission using Transport layer security (TLS) protocol. 

However, due to malicious software programs (which are designed to theft identity or sensitive information of online users), 100% security is not guaranteed. If you have any such queries about security on www.eoncollective.com email info@eoncollective.com. EON Collective will not collect any sensitive information related to your sensitive credentials. 

Communications 
According to the general data privacy and protection policies, the users have rights to access, alter, and deletion of their personal data that we hold about you. When we receive an update request, we ask users to validate their identity verification and if credentials match to our data logs, we process the request. However, as per data privacy principles, we maintain specific information of our users for managing data logs as mandated by the applicable legal obligations. 

We address a solution for your valid queries. If you have any questions, you can contact our customer service department info@eoncollective.com

Notification of Changes 
We may alter our privacy policies in accordance with novel data privacy policies. In such cases, we must use your personal information for the purpose that we previously not disclosed in the old privacy policy. If so-called situations, we notify and post policy changes to our website prior they become ineffective. We will use your information for new purposes in accordance with the newly designed Privacy Policy Norms. We suggest you that that read our privacy policy before you start surfing our website. 

External Links 
EON Collective is a consortium. Our global website may contain external links that redirect the user to our subsidiary or affiliate companies’ sites. Accordingly, our publicly accessible blog and news areas may contain external source links. We resolve the issue if you’re personal information is not processed in a right way by our group companies, but we are not responsible for your data if you moved to other service provider websites (using external source links). 

Public Areas 
We provide publicly accessible blogs related to our service industry. You should be aware that any information you provide in these areas will be disclosed and used by others who access them. However, in such cases, we actively respond and based on your data removal request, we process the further steps to protect your personal information. 

International Operations 
EON Collective is a US-based company and thus our website is hosted from the USA. We collect, use, store and process your personal information in accordance with the data privacy laws applicable in the USA. By providing your personal information, you hereby expressly consent to such data collection, usage, processing, and disclosure set forth herein. 

Specifically, for the Residents of the European Economic Area and Swiss Zone: 
If you are a resident of the European Economic Area and Switzerland, we suggest going through the information given below: 

EON complies with the EU-U.S. and Swiss-U.S. Privacy shield frameworks designed by the U.S. Department of Commerce, European Commission, and Swiss admiration. In accordance with these frameworks, we collect, use, store, process and transfer your personal information and ensure the privacy of your data. 

We resolve your complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. For any complaints, 
contact us at:
     100 Congress Avenue
      Suite 2000
      Austin, TX 78701


Children’s Under Age Thirteen 
EON does not maintain data logs of personal information of children under the age of thirteen. While taking credentials, if we notice that, you are under the age of thirteen, we ask your parent/ guardian consent to continue with the EON website. However, as we automatically collect the personal information, we delete that data record shortly. 

Opt-in and Opt-Out/ Unsubscribe 
In case the users wish to opt-in our notification services, they’ll receive email updates such as the company’s news, products and service, and other information that is useful for our clients. 

Accordingly, we respect your data privacy and give you an opportunity to opt-out of receiving notifications of specific information. Users can opt-out of receiving notifications from EON by clicking the “unsubscribe” link on the notification received from the company or you can contact us at: info@eoncollective.com. 

If any queries, please Contact US? 
If you have any queries regarding our data privacy policy or the processing of your personal data, you can reach us at: info@eoncollective.com. We respond once we receive your request.